Currently, Sakpatenti functions as a centralized organization but has a long history of operational redundancies and inefficiencies, which are exemplified by ongoing institutional challenges. In order to improve Sakpatenti’s operational efficiency, reduce its indirect costs, better allocate its scarce funding, and maintain the support of stakeholders, Sakpatenti and EPI initiated a reform supporting a new Electronic-filing (EFS) system. This reform’s goal is to reengineer, standardize and automate 300 plus business processes while consolidating departmental functions to provide 100 plus future processes that will implement the EFS system.
Sakpatenti wishes to modernize the EFS in keeping with the emerging e-Government initiative. The EPI report entitled the Business Process Reengineering Analysis provides information on a set of optimized processes to achieve efficiency, implement cost cutting measures and implement EFS.
The reform envisions a number of long-term improvements to Sakpatenti’s organizational efficiency and customer service as well as economic benefits for Georgia. These benefits include: reducing costs related to time and money for the applicants, decreasing costs related to the IPR application processing and filing in Sakpatenti, increasing the number of applications, and further developing Sakpatenti’s revenue generation capacity as well as various qualitative economic impacts for Georgia.